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Computing
There are two distinct computer services in places throughout the Gardens & Museums, being the CONNECT Windows Managed Desktop service managed by IT Services, and the Apple Computing Service managed by Gardens & Museums IT. Also in this section you can find ‘IT Problems - Self Service & Resolution', how to add a CONNECT file share and how to add a printer.
Jamf Apple Service
GMIT have deployed Jamf across the Gardens & Museums estate to ensure that all Apple macOS devices are correctly managed in line with University of Oxford Information Security guidance.
IT Services Managed Desktop Service
The CONNECT Managed Desktop Service has been deployed across the Gardens & Museums Estate. This page outlines certain processes regards the Service that may be useful.
IT Problems: Self Service & Resolution
In a large number of instances there are simple Self-Service steps that you can make to get working again.
Servers & Storage
This page details the process for sharing files on a CONNECT desktop or laptop, and one's own machine through 'Remote Working' with Cisco VPN.
Adding a Printer
On this page you can find instructions on how to add a printer on your device.